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Managing Anger at Work
by Mary Hartley
Conflict often plays a big part in the workplace, but when anger is out of control it can destroy working relationships and create a distinctly unpleasant atmosphere. This handbook focuses on the common workplace problem situations and helps you to understand why they cause people to lose their cool. It also gives you an action plan to manage your own anger, and other people’s, and to help to heal relationships which have already been damaged.
Mary Hartley is a former teacher, who now works as a trainer and consultant to companies and education authorities. She is the author of The Good Stress Guide (1995) for Sheldon Press.
144pp
216 x 138 mm
ISBN: 978-0-85969-856-6
Price: £6.99
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More books on Business and Professional Life>>Stress, Anger and Depression at work
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